Cancellation of the accommodation contract

The accommodation contract may be cancelled by either contract partner by means of a unilateral declaration. Up to 3 months prior to cancellation, no cancellation fees are due, up to 1 month prior to the arrival date 50%, up to 1 week prior to the arrival date 70% and in the last week prior to the arrival date as in case of no-show 100% of total reservation amount will be charged as cancellation fee.

Cancellation Policy in detail

The accommodation contract may be cancelled by either contract partner by means of a unilateral declaration no later than three months before the agreed arrival date of the guest without payment of a cancellation fee. The cancellation declaration must be in the hands of the contracting party no later than three months before the agreed date of arrival of the guest.

The accommodation contract may be terminated by either contracting party by unilateral declaration no later than one month before the agreed date of arrival of the guest, but a cancellation fee of 50% of the accommodation price shall be charged. The cancellation declaration must be in the hands of the contracting party at the latest one month before the agreed date of arrival of the guest.

The accommodation provider shall be entitled to withdraw from the contract in case that the guest does not appear by 6 p.m. on the agreed day of arrival, unless a later time of arrival has been agreed.

If the guest has paid a deposit, on the other hand, the room(s) shall remain reserved until 12 noon of the following day at the latest.
Even if the guest does not make use of the ordered accommodation, he/she shall be obliged to pay the agreed fee to the accommodation provider. Meaning in case of no-show 100% of total reservation amount will be charged as cancellation fee. Up to 3 months prior to cancellation, no cancellation fees are due, up to 1 month prior to the arrival date 50%, up to 1 week prior to the arrival date 70% and in the last week prior to the arrival date 100% of the total arrangement price.